Hire a dress – How it works
There are three simple steps to our process, Choose It, Wear It, Return It.
A short video on how hiring a dress works: Click Here
Choose It
- Browse our designers dresses online to choose your dress, then visit our Show Room to try on the dress.
- You can filter by size, occasion or designer.
- Once you select your dress and size, confirm delivery and return date, we will then email you confirming order number .
- Prior to your chosen Hire date, we will email you a reminder that your order is ready for collection.
To schedule an appointment contact us here. Appointments are only based in Dublin 4. We open when you want us to.
Wear It
What if I accidentally stain or damage the dress?
We understand that some wear and tear may be inevitable. We treat all cases on an individual basis.99% of the time the dress comes back in perfect condition, there is something about wearing a designer dress that makes you feel fabulous & amazing.
How are the dresses cleaned?
We will look after the dry cleaning and take great care to get the dresses cleaned as soon as they arrive back to us.
What if the dress I ordered doesn’t fit?
To avoid this happening we encourage all customers to visit our Show Room to try on.We offer appointments to suit the customer. Contact us at your earliest convenience and we will schedule your appointment.
How long can I hire the dress?
4 days is the minimum and maximum hire reservation.
TIP: We recommend you schedule your collection 1 day before your event.
RETURN IT
How do I return my dress?
Our customer service team will email you the day before your dress is due to be returned.The dress must be dropped back to Designer Room on the scheduled date agreed.All late returns incur a €10 per day fee.
Can I keep or purchase a dress?
If you are interested in purchasing a dress, please contact us.
BECOME A LENDER
HOW WE WORK
We manage the whole process for vendors to ensure the security and cleanliness of all your pieces. We operate on a commission basis – 30% to the Lender and 70% to Designer Room.
WHAT WE ACCEPT
We accept contemporary – high end designers, no high street please. Items must be clean and in a good quality condition and with no marks or repairs (don’t forget to check under the arms for stains!).
HOW TO SEND ITEMS TO US
Please complete the form in the section ‘Become a Lender’ or email info@designerroom.ie with images of the top 3 items you would like to list and we can then review and schedule a time to receive your items. In the event that we receive anything that is unsuitable for the platform, we will return this to you at your cost.
WHAT HAPPENS NEXT
After receipt of your items and inspection, we will email you with all the information and prices the items will be listed for.
The items will be photographed and uploaded onto the platform – we will then email you a link to your items and to celebrate you becoming a Designer Room Lender.