A short video on How it Works:
To come visit our Room in Dublin 4 call us on 086 7856128 or email us and try on a selection of dresses before hiring.
We OPEN when YOU want us to, so schedule a time that suits your schedule.
HOW IT WORKS
There are three simple steps to our process, Choose It, Wear It, Return It.
- Browse our designers dresses online to choose your dress, then visit our Show Room to try on the dress.
- You can filter by size, occasion or designer.
- You can only select one dress per order and hire for a maximum of 4 days.
- Once you select your dress and size, confirm delivery and return date, we will then email you confirming order number .
- Prior to your chosen Hire date, we will email you a reminder that your order is ready for collection.
To schedule an appointment contact us here. Appointments are only based in Dublin 4.
For the security of the dress, Designer Room is under obligation to charge your credit card a €50 deposit fee. This will be fully refundable on return of the dress once the dress is returned in the same condition as it was delivered.
What if I accidentally stain or damage the dress?
We understand that some wear and tear may be inevitable. We treat all cases on an individual basis. 99% of the time the dress comes back in perfect condition, there is something about wearing a designer dress that makes you feel fabulous & amazing.
How are the dresses cleaned?
We will look after the dry cleaning and take great care to get the dresses cleaned as soon as they arrive back to us.
What if the dress I ordered doesn’t fit?
To avoid this happening we encourage all customers to visit our Show Room to try on. We offer appointments to suit the customer. Contact us at your earliest convenience and we will schedule your appointment.
How long can I hire the dress?
4 days is the minimum and maximum hire reservation.
TIP: We recommend you schedule your collection 1 day before your event.
How do I return my dress?
Our customer service team will email you the day before your dress is due to be returned. The dress must be dropped back to Designer Room on the scheduled date agreed. All late returns incur a €10 per day fee.
Full details will be enclosed in the packaging.
What if I return my order late?
Please keep in mind that someone else is counting on this dress for their special event. Please make sure the dress is returned on the specific date stated. If you return the dress late, Designer Room charges €10 fee for each day late.
Can I keep or purchase a dress?
We only offer our dresses for hire at this time. However, if you are interested in purchasing a dress, please contact us.